GENERAL
- Find Available Parking: Easily locate nearby parking facilities, saving you time and stress when searching for parking spots.
- Reserve and Pay: Reserve your parking space in advance and make hassle-free payments directly through the app, eliminating the need for physical tickets or permits.
- Manage Subscriptions: Seamlessly subscribe to parking services and have full control over your parking subscriptions, making it convenient to renew, modify, or cancel whenever you need.
- Top Up Parking Wallet: Manage your parking expenses with ease by topping up your virtual parking wallet directly within the app, ensuring you have pre-purchased entrances / days for smooth parking experience.
MEMBERSHIP SUBSCRIPTIONS
There is no contractual obligations. All subscriptions renew automatically unless you cancel them. If you cancel, you can continue using the car park until the next billing date. You can cancel your subscription at any time by visiting my account section of your Park Easy app.
You may cancel and disable the auto renew option at any time after you join, and you will not be charged again for a renewal. Your current subscription period will remain active until it expires. Credit Card will NOT be charged for renewal before your subscription expiration date. You can cancel your subscription at any time by visiting My Subscriptions section on Park Easy app.
To enter the car park, simply approach the entrance barrier and the ANPR system will automatically recognize your license plate and open the barrier for seamless entry. When exiting, the ANPR system will again recognize your license plate, allowing for a smooth exit as the barrier opens automatically without the need for a ticket or manual validation.
IMPORTANT: Your vehicle must NOT be parked in the car park, when subscribing to parking services. If you do so, short term parking fees will still apply for your current visit, and will be payable by credit/debit card at the car park exit station.
You will receive an automated email notification 3 days prior to automated Membership Subscription renewal date. You will also be notified in case of failed subscription renewal payment, subscription cancellation or expiry.
PAY PER VISIT OPTION
Every time you enter and exit the parking facility, one ”Visit” will be deducted from your account. The remaining balance of ”Visits” available on your account will be shown on the car park entry and exit machine screens, every time you enter or exit the car park.
Please note, ”Visits” you purchase have no expiry date, thus if you don’t use the parking facility, they remains on your account until you need them.
IMPORTANT: Your vehicle must NOT be parked in the car park, when purchasing ”Visits” in this app. If you do so, short term parking fees will still apply for your current visit, and will be payable by credit/debit card at the car park exit station.
To enter the car park, simply approach the entrance barrier and the ANPR system will automatically recognize your license plate and open the barrier for seamless entry. When exiting, the ANPR system will again recognize your license plate, allowing for a smooth exit as the barrier opens automatically without the need for a ticket or manual validation.
OTHER
If you need to arrange parking for second vehicle, please log out off your Park Easy app, and register new account for your second vehicle.
To submit your new vehicle registration number, please navigate to the bottom of Contact Us page, and click on Change My Car Reg option.
It may take from 24 to 48 hours for the changes to be applied. We will not be able to issue refunds for the parking fees paid against any unregistered vehicle registration numbers.
BUSINESS & PARTNERSHIP